Privacy Policy
Our Commitment to Your Privacy
HADY Construction Associates (“HADY”) values your business and respects your right to privacy. We are committed to collecting, using and disclosing your personal information in a responsible manner, and only to the extent necessary for the services we provide. In order to demonstrate our commitment to the protection of individual privacy, we have outlined our Privacy Policy below.
This Privacy Policy has been developed to comply with the Personal Information Protection and Electronic Documents Act (“PIPEDA”) and applies to HADY and those organizations using HADY’s trademarks. The following discloses the personal information collection, use and disclosure practices of HADY.
For the purposes of this Privacy Policy, “personal information” means information about an identifiable individual. “Non-identifiable information” means information that cannot be associated with or traced back to specific individuals with any certainty.
How and when HADY collects personal information:
HADY collects personal information from individuals on a voluntary basis through surveys, contest entry forms, registration forms, questionnaires and transaction documents both online and off-line. The personal information we collect includes contact information (for example names, mailing addresses, email addresses and telephone numbers), demographic information, household information, preference information and transaction-related information.
Use of personal information by HADY:
HADY uses personal information that it collects for the following purposes:
- To communicate with individuals;
- To understand individual needs;
- To promote and offer products, services and special offers that meet individual needs or that might be of interest to individuals based on information provided and approved by HADY;
- To comply with applicable statutory or regulatory requirements;
- To provide individuals with products or services that are requested or that is part of HADY’s ongoing service with the customers; and
- To conduct, process and complete transactions with HADY’s customers.
If HADY uses personal information for any other purposes other than those set out above, such purpose will be identified to you at the time the personal information is collected. Alternatively, HADY will contact you to obtain your consent to use your personal information in any new or different manner. Personal information collected by HADY enables us to develop and customize our products and services to better meet the needs and preferences of customers. HADY may, from time to time, contact individuals by electronic format, regular mail or telephone for any of the purposes set out above.
Disclosure of personal information by HADY:
HADY does not sell, rent or trade personal information that it collects. HADY will not knowingly disclose personal information to any third parties except in the following circumstances:
- When HADY has received consent to do so or under limited circumstances specifically described at such time as personal information is collected;
- When HADY, in good faith, believes the law permits or requires such disclosure;
- To its agents, professional advisors, promotional and marketing agencies, and to any other third parties in order to complete transactions, to process data and to service customers. Such third party organizations and their respective employees are only provided with such personal information as is necessary to perform the services for which they had been contracted and are restricted from using the personal information for any other purpose other than as described in section 2 above; and
- In the event of a sale of HADY, personal information may be used or disclosed.
Retention of personal information by HADY:
When personal information collected by HADY is no longer required for any of the purposes stated in this Privacy Policy, such personal information will be disposed of in a manner that is secured and which respects your privacy.
Collection, use and disclosure of non-identifiable information
HADY collects and uses Non-identifiable information to assess the effectiveness of website content and traffic. This allows HADY to improve the quality of visits to websites managed by it by streamlining the ability of website visitors to navigate the sites and develop future programs and content that will be of interest to visitors. Aggregate non-identifiable information is used to perform statistical analysis of the collective characteristics and behaviour of individuals, and to measure demographics and interests.
HADY also uses aggregate non-identifiable information it collects to inform its current and prospective sponsors and advertisers about the number of visits to its websites, the demographic characteristics of these visitors and the number of times visitors have viewed and “clicked” on their advertisements. HADY also discloses to advertisers the overall demographics available regarding visitors who “clicked” on their advertisement. Aggregate non-identifiable information may be used to describe HADY’s services and products to third-party such as prospective business partners and financial institutions. In any of these circumstances, no personal information is disclosed.
Websites operated by third parties
Websites operated by HADY may contain links to other websites that may collect personal information. This Privacy Policy does not extend to the data collection, disclosure, use and retention practices of such third parties and HADY cannot assume liability for the privacy policies, policies or actions of such third parties. Individuals should read the privacy policies of such third parties, and make an informed decision whether or not to visit such websites and/or provide personal information to such third parties based upon the privacy practices and individual discretion.
Safeguarding personal information
HADY takes all reasonable precautions to protect the security and confidentiality of personal information, whether the information is kept electronically or otherwise. Personal information is stored in confidential data bases and locations in the greater Toronto area. These sites have appropriate security measures in place to protect against the loss, misuse and alteration of personal information under the care and control of HADY. Any information transmitted via the Internet, however, may be intercepted by third parties. HADY does not assume any liability for interception, alteration or misuse of information transmitted over the Internet. HADY’s employees are restricted from using and disclosing personal information collected by HADY other than in accordance with this Privacy Policy.
Accessing personal information
Individuals have the right to access, verify and correct or amend all of their personal information collected by HADY. HADY believes that it is imperative that personal information be accurate, complete and up-to-date as is necessary for the purposes of which it is collected. Accordingly, to help keep personal information as current as possible, HADY encourages individuals to amend inaccuracies and make corrections to the personal information collected by HADY as often as necessary. To access, verify and correct or amend personal information, please send an email to the Privacy Officer at office@hady.ca or call 416-247-4239.
How to file a complaint
If you wish to make a formal complaint with HADY concerning the collection, use and/or disclosure of your personal information or our privacy practices, please send an email to the privacy officer at HADY at office@hady.ca or call 416-247-4239. All complaints will be investigated by HADY’s Privacy Officer as soon as soon as is practical in the circumstances. Individuals will be notified of the outcome of the investigation of complaints clearly and promptly and will be notified of any relevant steps taken or to be taken as a result of the complaint. If you are not satisfied with any decision reached by HADY regarding your privacy complaint, or if you have any concerns about our compliance with PIPEDA, you may contact the Information and Privacy Commissioner of Canada at 1-800-282-1376 or info@privcom.gc.ca.
The choice to provide personal information or to receive certain information and promotional materials
Your personal information is obtained and used only with the consent that may be expressed or implied depending on the circumstance. Individuals always have the choice whether or not they wish to supply HADY with personal information. Individuals wishing to “opt-out” of receiving certain informational and promotional materials from HADY or who otherwise object to the collection, use and disclosure policies as provided under this Privacy Policy, are asked to contact the privacy officer at HADY at office@hady.ca or call 416-247-4239. Opt-out opportunities are also provided in other circumstances, such as in certain promotional mailings. Individuals are reminded that the decision to withhold personal information or to object to the use and/or disclosure of personal information as provided in this Privacy Policy or in any agreement between such individuals and HADY may, in certain instances, limit their ability to complete purchases of HADY’s products and services and limit their ability to access or take advantage of certain promotions and features.
Comments and questions
Any comments or questions about this Privacy Policy should be addressed to HADY in any of the following manner:
• By mail:
230A Belfield Road
Etobicoke, Ontario M9W 1H3
Attention: Privacy Officer
• By email: office@hady.ca
• By phone: 416-247-4239
Effective date of Statement
This Privacy Policy was last revised by HADY as of January, 2016. HADY reserves the right to further amend this Privacy Policy at any time, and we encourage you to refer back to this Privacy Policy regularly. This Privacy Policy will also be available for viewing on our website at www.hady.ca.